I keep experiencing a black screen everytime I try to watch a video, and I can only hear sound!

Phunware Support -

The black screen that you are experiencing is due to a weak signal to your device. The videos on the FUNimation app are of very high quality and requires a lot of bandwidth in order for them to play properly. The best solution is to connect to WiFi, otherwise you will need to wait until you receive a stronger connection.

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